Frequently asked questions

We need as much information as possible in order to be as close as possible to your request in terms of pricing. We must therefore give ourselves as much information as possible, focusing on the date, the number of participants, the pick-up and drop-off locations, as well as the program.

Our website allows you to send your quote requests directly to our sales department (quote tab) or you can send us an email to contact(a)marseille-autocars.com Upon receipt of this information, your advisor will send you a quote with a reservation protocol to follow.

We favor bank transfers in order to facilitate transactions and avoid any financial exchanges at the place of service, there are other things to manage at this time.

Tourist coaches have large holds, these are adapted according to the number of people who can be transported inside the vehicle. In case of specific needs, we will adapt the vehicle to your request with larger holds or even a trailer, if necessary.

The meeting point is fixed in advance, when establishing the quote, or during our various discussions. In the event of a service at night or on weekends, the driver's number can be communicated to you so that you can contact him directly if necessary.

Our operations department will be able to give you the driver's mobile phone number, so you can easily get in touch with him in the event of confusion about the meeting point or delay on your part.

Yes, you can request an increase in capacity, just send us an email or contact us by telephone if the service date is close, we will endeavor to set up another vehicle (subject to remaining availability) .

Of course, we call this a simple transfer, you will obviously have to tell us this when requesting a quote.

Our company offers coach rental with experienced drivers. The drivers are the guarantors of a successful and quality service. We therefore do not offer rental without a driver.